Privacy and Personal Data Protection Policy

PREAMBLE

By subscribing to the newsletter of the The Children’s Bazaar and / or by placing an order on our online store you acknowledge that you have read our Privacy Policy (on this page) and agree that we may collect and use this data for internal purposes.

No personal information of the user of the site www.lebazardesenfants.com is exchanged, transferred, ceded or sold on any medium to third parties without the user’s knowledge.

Article 1 – PERSON RESPONSIBLE FOR THE PROCESSING

The person in charge of data processing is Mrs. Nadia Dazi. The contact details are as follows:

Postal address: 121 Bd Clemenceau 59700 Marcq-en-Barœul

E-mail: contact@lebazardesenfants.com

Article 2 – PERSONAL DATA COLLECTED

– When ordering on our store

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide, such as:

• your name,
• your first name,
• your company name (if applicable),
• the name of your country of residence (if applicable)
• your e-mail address
• your postal address for delivery

We may also collect your age or date of birth to ensure that you are old enough to purchase our products or use our services.

Some of these data must be filled in to allow the execution of your order on our online store.

Regarding your banking data, our store is created from the WooCommerce module, integrated into WordPress. The site is hosted by WP Server. We do not store any bank details as payment is handled by third parties, namely PayPal and Stripe.

The responsibility for the encryption, storage and security of your credit card information lies with these third parties.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

We also collect data about the products you visit so that, for example, we can show you the products you have recently visited

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

By placing an order on our store, you agree to receive a newsletter that will keep you informed of any updates to your online purchases so that you can download the latest version. This newsletter is different from email marketing, which is subject to a separate consent.

You can unsubscribe at any time by clicking on the link at the end of our emails, but you will no longer be kept informed of updates.

– When you visit our site and/or subscribe to our newsletter

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymized string created from your email address (also called a hash) can be sent to the Gravatar service to verify that you are using it.

Gravatar’s privacy policy is available here: https: //automattic.com/privacy/. After validation of your comment, your profile picture will be publicly visible next to your comment.

If you have consented, we also use your data to communicate with you in order to suggest products that may be of interest to you and to inform you of news, new articles published and marketing actions.

You may also receive a newsletter on your e-mail address, informing you of news and offers from www.lebazardesenfants.com.

All newsletters that are sent to you by email include a link that will allow you to stop receiving these emails.

ARTICLE 3 – PURPOSE OF DATA COLLECTION PERSONAL DATA

Depending on their purpose, these data are collected either because you agree to communicate them to us, or because they are necessary for the execution of our contracts, our sales or our services, or because they meet a legal obligation.

We collect data for the following purposes:

3.1 Customer Relationship Management

The data collected for this purpose is used to monitor customer relations. These purposes are based on the performance of the contract for the sale or supply of our products or services through our website.

3.2 Improvement and customization of our products

We collect data in order to improve and personalize the products we offer you.
Some processing is based on our legitimate interests, such as conducting satisfaction surveys and collecting and managing customer opinions. We also measure the number of pages viewed, the number of visits to the site, as well as the activity of visitors on the site and the frequency of their return. Others are based on your consent, such as the use of data collected via certain cookies.

3.3 Information and newsletters

This purpose is to send you our information and newsletter about our activity, products and services. This purpose is based on your consent, so you can choose at any time to receive offers from us by email or to unsubscribe.

3.4 Alerts – newsletters

The purpose of this processing is to send you alerts in order to be informed by e-mail of any updates to your online purchases so that you can download the latest version. This purpose is based solely on your consent, so you can unsubscribe at any time.

3.5 Customer Service Contact

The purpose of this processing is to enable us to answer the questions you send us, which may relate to our products, our services, our stores, the exercise of your rights and any other information. It is based on our legitimate interest to be able to answer your questions.

3.6 Fight against fraud

The purpose of this processing is to protect our customers’ online purchases and to detect risky payments. In this context, the processing is carried out by our partners Paypal and Stripe through which the transactions are made.

ARTICLE 4 – RETENTION PERIOD OF PERSONAL DATA

In accordance with the legislation and regulations in force, your data is kept for the time strictly necessary for the purposes pursued as described above.

Thus, for the following purposes:

• Order management, delivery, invoicing,
• Affiliate program management
• Customer relationship management,
• Information and newsletters
• Contact customer service,

Customer data is kept for the duration of the commercial relationship plus 3 years for commercial prospecting purposes.

In addition, for the following purposes:

• Improvement and personalization of our services: cookies are kept for a maximum of 13 months, and customer data is kept for the duration of the commercial relationship plus 3 years for commercial prospecting purposes,
• Sending alerts: the data is kept for the time necessary to process the alert request, plus 3 years for commercial prospecting purposes,
• Fraud prevention: our site accepts payments made via PayPal and Stripe. In order to fight against fraudulent payments, these partners keep the data relating to the transactions made for a certain period of time. For more details, please read their privacy policy.

Finally, in order to meet our legal obligations, for example in the context of establishing, exercising or defending legal rights or to meet legal obligations such as accounting, tax or archiving, we may need to keep your data longer than the periods mentioned below. In this case, we will archive your data with access restricted to the data controller.

ARTICLE 5 – RECIPIENT OF THE DATA COLLECTED

The data collected is for internal use only. We do not sell or market your data.

However, in order to provide our services, we may need to share some of your data with our service providers. In addition, the partners of our websites may also collect data about you for which they are themselves responsible for processing.

Thus, we accept payments via PayPal or Stripe. When processing payments, certain data will be transmitted to PayPal or Stripe, including information required to process the payment, such as the total amount or billing information.

For more details, please read their privacy policy.

SECTION 6 – EXERCISING YOUR RIGHTS

In accordance with the Data Protection Act and the European regulation on the protection of personal data, you have rights on the data concerning you:

• Right of access: You have the right to ask us to confirm that your data is being processed and to obtain information about this processing (purposes, recipients etc.)
• Right of rectification and deletion of data: You can request the rectification of your data when it is inaccurate or incomplete. You may also request the deletion of your data subject to our legal retention obligations.
• Right to limit processing: you may request the limitation of the processing of your Data, subject to compliance with legal obligations
• Right to object: you can object to the processing of your data at any time, except in the case of legitimate and compelling reasons on our part. You may also object to the processing for prospecting purposes.
• Right to portability: if the legal requirements are met, you may request to receive your data in a structured, commonly used, machine-readable and interoperable format and to transmit it to another data controller without our interference.
• Right not to be subject to a decision based on automated processing : you have the right not to be subject to a decision based exclusively on automated processing that produces legal effects concerning or affecting you, except where such a decision is necessary for the conclusion or performance of a contract, or is legally authorized. We inform you that we do not make any automated decisions
• Complaints: you have the right to lodge a complaint with a supervisory authority.
• Instructions in the event of death: You have the right to give instructions for the fate of your personal data in the event of death.

You can find information on how to exercise these rights here: https: //www.cnil.fr/fr/comprendre-vos-droits

To exercise your rights, simply contact the person in charge of processing:

Or by registered letter with acknowledgement of receipt to the following address

Mrs. Nadia Dazi

121 Bd Clemenceau 59700 Marcq-en-Barœul

Or by email to the following contact address: contact@lebazardesenfants.com

In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. A reply will be sent to you within a maximum of one month from the date of receipt of the request.

ARTICLE 7 – HYPERTEXT LINKS AND COOKIES

The site www.lebazardesenfants.com contains a number of hyperlinks to other sites. However, we do not have the possibility to check the contents of the visited sites, and we do not assume any responsibility for this fact.

Browsing the www.lebazardesenfants.com website may cause cookies to be installed on the user’s computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained is intended to facilitate subsequent navigation on the site, and is also intended to allow various measures of frequentation.

You have the ability to accept or decline cookies by changing your browser settings. However, you may lose some interactive features of the site if cookies are disabled.

ARTICLE 8 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed in an inappropriate manner.

Our site is updated regularly and consulted daily, it is subject to advanced security. If your data is compromised in any way, we are required to inform the CNIL within 72 hours. You will also be kept informed of this possible incident and the corrective measures implemented.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time. We invite you to consult it frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make any changes to the content of this policy, we will notify you of the update by posting a message on www.lebazardesenfants.com.

SECTION 10 – QUESTIONS AND CONTACT INFORMATION

If you have any questions about this privacy policy, please contact Mrs. Nadia Dazi either by email contact@lebazardesenfants.com or by mail at Nadia Dazi 121 Bd Clemenceau 59700 Marcq-en-Barœul.